Terms & Conditions
Last updated: January 29, 2025
Legal Entity
The website Nikat (accessible at nikatapp.com) is owned and operated by Nikat Solutions Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at Hyderabad, Telangana, India (hereinafter referred to as "Company", "we", "us", or "our").
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Nikat Solutions Private Limited governing your access to and use of the Nikat platform, including any content, functionality, and services offered on or through the website.
1. Acceptance of Terms
By accessing, browsing, or using Nikat, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must immediately discontinue use of the platform.
These Terms apply to all visitors, users, registered members, business owners, and others who access or use the platform (collectively, "Users").
By using this platform, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts. If you are accessing the platform on behalf of a business entity, you represent that you have the authority to bind such entity to these Terms.
2. User Accounts & Registration
When creating an account, you must provide accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We shall not be liable for any loss or damage arising from your failure to protect your account credentials.
We reserve the right to suspend, terminate, or refuse service to any account at our sole discretion, without prior notice, for any reason including but not limited to violation of these Terms.
3. User Content & Conduct
Users may submit reviews, comments, photos, and other content ("User Content"). You retain ownership of your User Content; however, by submitting content, you grant Nikat Solutions Private Limited a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.
You represent and warrant that: (a) you own or have the necessary rights to the content you submit; (b) your content does not violate the privacy, publicity, intellectual property, or other rights of any third party; (c) your content is accurate and not misleading; and (d) your content complies with all applicable laws.
We reserve the right, but have no obligation, to monitor, edit, or remove any User Content at our sole discretion without notice.
4. Prohibited Activities
You agree NOT to:
- Use the platform for any unlawful purpose or in violation of any applicable laws
- Post false, misleading, defamatory, or fraudulent content or reviews
- Harass, abuse, threaten, or intimidate other users or businesses
- Impersonate any person or entity or misrepresent your affiliation
- Attempt to gain unauthorized access to our systems, servers, or networks
- Use automated tools, bots, scrapers, or spiders to access or collect data
- Interfere with or disrupt the platform's functionality or security
- Transmit viruses, malware, or other harmful code
- Engage in any activity that could damage, disable, or impair the platform
- Circumvent any measures we use to restrict access to the platform
- Use the platform for commercial solicitation without our prior written consent
5. Business Listings
Business owners who list their businesses agree to provide accurate, complete, and current information. We reserve the right to verify business information and remove listings that are inaccurate, misleading, or violate our policies.
We do not guarantee the accuracy, completeness, or reliability of any business listing information. Business listings are provided for informational purposes only and do not constitute an endorsement by Nikat Solutions Private Limited.
False claims of business ownership may result in immediate account termination and may be subject to legal action.
6. Intellectual Property Rights
The platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement) are owned by Nikat Solutions Private Limited, its licensors, or other providers and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
The Nikat name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Nikat Solutions Private Limited. You may not use such marks without our prior written permission.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform for personal, non-commercial purposes only.
7. DISCLAIMER OF WARRANTIES - NO WARRANTIES PROVIDED
IMPORTANT: PLEASE READ THIS SECTION CAREFULLY. BY USING THIS PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE FOLLOWING DISCLAIMERS.
THE PLATFORM IS PROVIDED STRICTLY ON AN "AS IS", "AS AVAILABLE", "WHERE IS", AND "WITH ALL FAULTS" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NIKAT SOLUTIONS PRIVATE LIMITED EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, COMPLETENESS, OR AVAILABILITY.
WE PROVIDE NO WARRANTY, GUARANTEE, OR ASSURANCE WHATSOEVER THAT:
- The platform will meet your requirements, needs, or expectations
- The platform will be available, uninterrupted, timely, secure, or error-free
- The results, data, or information obtained from the platform will be accurate, reliable, complete, or current
- The quality of any products, services, information, or other material obtained through the platform will meet your expectations
- Any errors, defects, or bugs in the platform will be corrected
- The platform is free from viruses, malware, or other harmful components
- Any business listings, reviews, or user-generated content is accurate, truthful, or reliable
- Any third-party services or products accessible through the platform will perform as expected
WE SPECIFICALLY AND EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME ANY RESPONSIBILITY FOR ANY PRODUCT, SERVICE, BUSINESS, OR CONTENT ADVERTISED, LISTED, OR OFFERED BY ANY THIRD PARTY THROUGH THE PLATFORM. WE ARE NOT A PARTY TO ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY.
NO ADVICE, INFORMATION, RECOMMENDATION, OR STATEMENT, WHETHER ORAL OR WRITTEN, OBTAINED FROM US, OUR EMPLOYEES, OR THROUGH THE PLATFORM SHALL CREATE ANY WARRANTY OR GUARANTEE NOT EXPRESSLY STATED HEREIN.
YOU EXPRESSLY AGREE THAT YOUR USE OF THE PLATFORM IS AT YOUR SOLE AND EXCLUSIVE RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE, OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE PLATFORM.
8. NO LIABILITY - COMPLETE EXCLUSION OF LIABILITY
CRITICAL: NIKAT SOLUTIONS PRIVATE LIMITED ACCEPTS NO LIABILITY WHATSOEVER. BY USING THIS PLATFORM, YOU AGREE TO WAIVE ALL CLAIMS AGAINST US.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NIKAT SOLUTIONS PRIVATE LIMITED, ITS PARENT COMPANY, SUBSIDIARIES, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, SUPPLIERS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, "RELEASED PARTIES") SHALL HAVE ABSOLUTELY NO LIABILITY AND SHALL NOT BE LIABLE FOR ANY:
- Direct, indirect, incidental, special, consequential, punitive, or exemplary damages
- Loss of profits, revenue, income, business, savings, or anticipated savings
- Loss of data, information, or content
- Loss of goodwill, reputation, or business opportunity
- Personal injury, property damage, or any other damages
- Damages resulting from unauthorized access to or alteration of your data or transmissions
- Damages resulting from any conduct, content, or actions of any third party on the platform
- Damages resulting from the use, misuse, or inability to use the platform
- Damages resulting from any content, information, or material obtained from the platform
- Damages resulting from any errors, mistakes, inaccuracies, or omissions in any content
- Damages resulting from any interruption, suspension, or termination of the platform
- Damages resulting from any bugs, viruses, or other harmful code transmitted through the platform
- Damages resulting from any reliance on business listings, reviews, or user-generated content
- Damages resulting from any transactions or dealings with third parties found through the platform
- Any other matter relating to the platform, regardless of the cause
THIS COMPLETE EXCLUSION AND LIMITATION OF LIABILITY APPLIES:
- Whether the alleged liability is based on contract, tort (including negligence), strict liability, statutory liability, or any other legal theory
- Even if we have been advised of, knew of, or should have known of the possibility of such damages
- Even if any limited remedy provided herein fails of its essential purpose
- Regardless of whether the damages were foreseeable or unforeseeable
IN NO EVENT SHALL NIKAT SOLUTIONS PRIVATE LIMITED OR ANY OF THE RELEASED PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER. THIS IS A COMPLETE EXCLUSION OF LIABILITY - WE ACCEPT NO LIABILITY FOR ANY LOSS OR DAMAGE OF ANY KIND ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM.
YOU ACKNOWLEDGE AND AGREE THAT THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND NIKAT SOLUTIONS PRIVATE LIMITED, AND THAT NIKAT SOLUTIONS PRIVATE LIMITED WOULD NOT PROVIDE THE PLATFORM WITHOUT SUCH EXCLUSIONS AND LIMITATIONS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE EXCLUDED OR LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
9. ASSUMPTION OF RISK & RELEASE
YOU EXPRESSLY ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT YOUR USE OF THE PLATFORM IS ENTIRELY AT YOUR OWN RISK. YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE PLATFORM.
You acknowledge that the platform is merely an information directory and does not verify, endorse, or guarantee the accuracy of any business listing, review, rating, or user-generated content. Any reliance you place on such information is strictly at your own risk.
You acknowledge that any interaction, transaction, or dealing with any business or third party found through the platform is solely between you and such third party. We are not responsible for and have no liability arising from any disputes, claims, losses, or damages arising from such interactions.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE NIKAT SOLUTIONS PRIVATE LIMITED AND ALL RELEASED PARTIES FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, ACTIONS, OR CAUSES OF ACTION WHATSOEVER ARISING OUT OF OR RELATED TO ANY LOSS, DAMAGE, OR INJURY THAT MAY BE SUSTAINED BY YOU, OR ANY PROPERTY BELONGING TO YOU, ARISING FROM YOUR USE OF THE PLATFORM.
10. Indemnification
You agree to defend, indemnify, and hold harmless Nikat Solutions Private Limited, its directors, officers, employees, agents, partners, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:
- Your use of and access to the platform
- Your violation of any term of these Terms
- Your violation of any third-party right, including intellectual property, privacy, or proprietary rights
- Any claim that your User Content caused damage to a third party
- Your violation of any applicable law or regulation
This indemnification obligation shall survive the termination of these Terms and your use of the platform.
11. Third-Party Links & Services
The platform may contain links to third-party websites or services that are not owned or controlled by Nikat Solutions Private Limited. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
12. Termination
We may terminate or suspend your account and access to the platform immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.
Upon termination, your right to use the platform will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Modifications to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect by posting the updated Terms on this page.
Your continued use of the platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page periodically so you are aware of any changes.
14. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, including but not limited to:
- The Information Technology Act, 2000 and rules made thereunder
- The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
- The Indian Contract Act, 1872
- The Consumer Protection Act, 2019
- Any other applicable laws and regulations of India
Any disputes arising out of or relating to these Terms or the use of the platform shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.
You agree to submit to the personal jurisdiction of such courts and waive any objection based on inconvenient forum.
15. Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiations between the parties for a period of thirty (30) days.
If the dispute cannot be resolved through negotiations, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Hyderabad, India. The language of arbitration shall be English. The arbitral tribunal shall consist of a sole arbitrator appointed by mutual consent of the parties.
16. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, and these Terms shall be construed as if such invalid, illegal, or unenforceable provision had never been contained herein.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the platform, constitute the entire agreement between you and Nikat Solutions Private Limited concerning the platform and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us.
18. No Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
19. Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. Any complaints or concerns regarding content or breach of these Terms may be addressed to:
Grievance Officer: Legal Department
Email: grievance@nikatapp.com
Address: Nikat Solutions Private Limited, Hyderabad, Telangana, India
The Grievance Officer shall acknowledge receipt of any complaint within 24 hours and resolve the complaint within 15 days of receipt.
Contact Information
For any questions, concerns, or notices regarding these Terms and Conditions, please contact us:
Company: Nikat Solutions Private Limited
Email: legal@nikatapp.com
Address: Hyderabad, Telangana, India
CIN: [Company Identification Number]